The aim of the pilot is to trial integrated support for victims.
The introduction of the Cleveland Police Telephone Investigation Unit presents the opportunity to test new ways of working with Victim Support by:
- Developing a closer interface between police officers and victim support officers;
- Monitoring and evaluating the benefits of co-location and sharing IT systems that facilitate collaboration, reduce the amount of duplication involved for victims when having to repeat their information/details and provide a single point of contact;
- Monitoring and evaluating the joint use of a standardised risk/vulnerability assessment tool, for example THRIVE/Victims First, that ensures consistency in the triage and prioritising of victim needs;
- Comparing and contrasting the outcomes delivered by the pilot with those of the existing system (ADT) process.
Full details are set out in the service specification published alongside this Decision Record.