A key issue faced by Cleveland Police when using one of their key ICT systems (Niche) is the high number of duplicate and incomplete records.
This is particularly true of nominal records and addresses held on the system.
Duplication is caused by the current system’s inability to recognise new data, which matches existing records held on the system.
In addition, when an individual is recorded twice on the system, it cannot identify which is the master copy of the record. The system will, therefore, create another record resulting in what is referred to as exact duplicate records.
A Data Quality & Data Management solution would ensure compliance with relevant legislation. It would also release significant efficiency savings via a reduction in staff inputting, processing, reviewing and amending data on a core system across the organisation.